FAQ

FREQUENTLY ASKED QUESTIONS

DROPS & RESTOCKS

Do you restock sold-out items?
No. Every piece is produced once. When it's gone, it's gone — no restocks, no second runs. That's the standard.

How do I know when a drop is coming?
Join the roster. Drop announcements go to the list before they go public. Sign up at the bottom of the homepage.

Are all items limited?
Yes. Every release is a limited production run. Quantities are intentionally small.

ORDERS & SHIPPING

How long does shipping take?
Standard orders ship within 3–5 business days. Pre-order items ship within the timeframe listed on the product page.

Do you ship internationally?
Yes. International shipping is available at checkout. Delivery times vary by destination.

Will I get a tracking number?
Yes. You'll receive tracking via email once your order ships.

SIZING

How does Resilient Nine fit?
Our pieces are designed with a relaxed, premium fit. Size down if you prefer a slimmer silhouette. Specific sizing notes are listed on each product page.

Do you have a size chart?
Yes — size details are available on individual product pages.

RETURNS & EXCHANGES

What is your return policy?
All sales are final. We do not accept returns or exchanges on limited releases and pre-orders. Please review sizing carefully before purchasing.

What if my item arrives damaged?
Contact us within 48 hours of delivery with photos and your order number. We'll make it right.

PRE-ORDERS

What is a pre-order?
Pre-orders allow you to secure a piece before it's produced. Payment is collected at checkout. Estimated ship dates are listed on the product page.

Can I cancel a pre-order?
Pre-orders are final sale. Once placed, orders cannot be cancelled or refunded.

CONTACT

How do I reach Resilient Nine?
Use the contact form on our Contact page or reach out via our social channels. We respond within 1–2 business days.